Clicked something you shouldn't have? Tell us right away

Phishing is designed to fool smart, busy people, so it happens to everyone eventually. What matters most is what happens next. The sooner we know, the less damage a scammer can do.

If you clicked a link or opened an attachment

1. Don't enter anything on the page that opened. Close it.
2. Call us on 707-755-8000, at any time, and tell us what you clicked and when.
3. Keep the email. Don't delete it. We may need it to check what it did.

If you entered your password or approved a sign-in

1. Call us straight away. We'll sign you out everywhere, reset your password and check your account.
2. Change that password anywhere else you've used it.

If you sent money or gift card codes

Call your bank or the card company first, then call us.

You won't be in trouble for reporting. We'd much rather hear from you early, even if it turns out to be nothing, than find out days later.