A website says your browser is out of date and offers a download. Real browser updates never work that way.
You're on a website and a message appears: your browser is out of date, update now. The download is malware. Some messages look like a virus warning instead, with a phone number to call.
How real updates work
- Edge and Chrome update themselves. They never need a download from a website.
- To check, open your browser's menu, then Help > About. It updates from there.
- Real security warnings come from Windows Security, not from a web page.
What to do
- Don't click the message or call any number in it.
- Close the tab. If it won't close, press Ctrl + Shift + Esc and end the browser in Task Manager.
- Tell us which site it happened on.
Already downloaded or opened something? Disconnect from the internet and call us on 707-755-8000.