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Fake “document shared with you” and e-signature emails

Scammers copy file-sharing and e-signature notifications to send you to fake sign-in pages. How to check.

“A document has been shared with you.” “Please review and sign.” These notifications are so common that scammers copy them to send people to fake sign-in pages that steal passwords. Docusign and other services regularly warn about spoofed notifications.

Signs to look for

  • A document you weren't expecting, from someone you don't usually work with
  • Generic names such as “Invoice”, “Payment advice” or “Updated contract”
  • The link asks you to sign in to see the file, sometimes after a blurred preview
  • The sign-in page's web address isn't the real one

What to do

  1. Check with the sender another way, using contact details you already have.
  2. Go to the service yourself. Real shared files also appear in OneDrive under Shared. A real Docusign document can be opened at docusign.com using the security code in the email.
  3. Report it in Outlook using Report > Report phishing.

Entered your password? Call us on 707-755-8000 straight away.

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