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Getting help

Find answers yourself in the Training Hub

Every tip we send lives in the Training Hub, with search and topics, so you can fix common problems in minutes.

Every tip from these emails is kept in the DeepNet Training Hub, along with step-by-step video guides. When something goes wrong, it's often the quickest place to start.

Find what you need

  1. Go to deepnet.com/training-hub. Bookmark it in your browser.
  2. Type what's wrong in the search box at the top, in your own words, such as “locked out” or “printer.”
  3. Or pick a topic, such as Email and calendar or Sign-in and passwords, to browse.

What's there

  • Quick tips: two-minute fixes for common problems
  • Training guides: short videos for Bitwarden, Microsoft Authenticator, Microsoft Defender and Outlook

When to contact us instead

  • The tip didn't fix it
  • You can't work, or several people are affected
  • Anything involving security, such as a suspicious email you've clicked

Call 707-755-8000 or email support@deepnet.com.

More detail

Last checked against these sources:
November 11, 2026

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Still stuck? We're here to help

support@deepnet.com · 707-755-8000 · 6am to 6pm Pacific, Monday to Friday, with 24/7 emergency cover

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