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Moving to the new Outlook: what changes and where things are

Microsoft is moving business users to the new Outlook for Windows. What looks different, and how to find your way around.

Microsoft is moving business users from classic Outlook to the new Outlook for Windows. It looks more like Outlook on the web, and some things have moved. Your email, calendar and contacts all come with you.

What's different

  • Settings are under the gear icon at the top right, not in File > Options.
  • The ribbon is simpler. Choose between a full and a single-line ribbon from the arrow at its right-hand end.
  • Search is the box at the top, as before, with filters for sender, date and attachments.
  • Shared mailboxes you have access to usually appear on their own in the folder list.

Getting started

  1. If you see a New Outlook toggle at the top right of classic Outlook, you can switch whenever you're ready. You can switch back while the toggle is still there.
  2. The first time it opens, check your signature and automatic replies under Settings > Account, in case they didn't come across.
  3. Pin the new Outlook to your taskbar so you open the right one.

Something missing that you rely on? Some older add-ins and features work differently in the new Outlook. Email support@deepnet.com and tell us what you use. We'll help you find the new way, or let you know if it's coming.

Want the step-by-step guide?

Microsoft Outlook guide

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