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Sign-in and passwords

Passkeys: signing in without a password

Passkeys let you sign in with your face, fingerprint or PIN, and can't be phished. What they are and what to expect.

Passkeys are a newer way to sign in. Instead of typing a password, you confirm it's you with your face, fingerprint or device PIN. Microsoft, Apple, Google and many other services now support them.

Why they're safer

  • Nothing to steal or phish. A passkey only works on the real website it was created for, so a fake sign-in page can't use it.
  • Nothing to remember or reuse. Each passkey is unique to one account.
  • Your fingerprint or face stays on your device. It isn't sent to the website.

What to expect

  1. For your work account: your organization decides whether passkeys are turned on. If they are, you can add one in Microsoft Authenticator or at mysignins.microsoft.com/security-info, and we'll tell you when.
  2. For personal accounts: many sites now offer to create a passkey in their security settings. It's worth saying yes for email, banking and shopping accounts.
  3. Keep a backup, such as a second device or your recovery options, in case you lose your phone.

Asked to create a passkey for your work account and not expecting it? Check with us first on 707-755-8000.

Want the step-by-step guide?

Microsoft Authenticator and MFA guide

Still stuck? We're here to help

support@deepnet.com · 707-755-8000 · 6am to 6pm Pacific, Monday to Friday, with 24/7 emergency cover

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