Not sure an email is safe? Report it, don't forward it

When an email looks odd, it's natural to forward it to a colleague or to us and ask “is this real?” But forwarding puts the risky link in another inbox, and it strips out details we use to trace where it came from.

Report it instead

• Outlook (new, web and classic): select the email, then Report > Report phishing.
• Outlook for Mac: select the email, then Report > Report Phishing.
• Outlook on your phone: open the email, tap the three dots, then Report phishing (or Report junk).

Reporting removes it from your inbox and sends us a safe copy with everything we need to check it.

Don't

• Forward it, even to us
• Reply to ask if it's genuine
• Click a link or open an attachment “to check”

Turns out it was real? No harm done. We'd much rather check ten safe emails than miss one dangerous one.

Already clicked? Call us on 707-755-8000 straight away.