← Back to the Training Hub
Devices, printing and connecting

Set up work email on a new phone

How to add your work email, calendar and Teams to a new phone in a few minutes.

Got a new phone? You can have your work email, calendar and Teams on it in a few minutes. Move your authenticator first (see our tip on new phones), then:

Set it up

  1. Install the Outlook app from the App Store or Google Play. Use the official Microsoft Outlook app, not your phone's built-in mail app.
  2. Open it and enter your work email address, then your password.
  3. Approve the sign-in in Microsoft Authenticator.
  4. Follow any prompts to protect your work data. Your organization may ask you to install another app or set a screen lock. This keeps work information separate and safe.
  5. Install Microsoft Teams and sign in the same way.

Good to know

  • Shared mailboxes can be added in Outlook: tap your profile picture, then Add account > Add a shared mailbox.
  • Remove your work accounts from the old phone before you hand it in or sell it.

Stuck, or seeing an error? Email support@deepnet.com with a screenshot, or call 707-755-8000.

Want the step-by-step guide?

Microsoft Outlook guide

Still stuck? We're here to help

support@deepnet.com · 707-755-8000 · 6am to 6pm Pacific, Monday to Friday, with 24/7 emergency cover

Raise a ticket