πŸ‘‹ Hi, we're DeepNet

IT support in Napa, California

DeepNet supports organizations across the United States β€” managed IT, cybersecurity and AI, wherever you're based.

In Napa, we're local, with offices nearby.

$95per user / month, from
$0onboarding cost
100%US-based support staff
B Corpcertified

We Know What You're Actually Running01

We support around twenty wine and wine-related businesses across Napa and Sonoma.

A Napa estate is rarely a single site. Production, hospitality and administration are often in different places, connected by networks carrying point-of-sale, allocation and inventory traffic between them. The systems behind direct-to-consumer sales are integrated, and the failure that costs you is the one between them.

Illustration of three connected buildings representing a Napa estate's production, hospitality and administration sites linked by network connectivity

"Public safety power shutoffs are a normal operating condition in Napa County. Our support desk is spread across the United States, so it stays available when the county loses power."

See our wine industry work β†’
Illustration of a figure connecting two office buildings to a growth dashboard, representing DeepNet's five services delivered as one connected team

"Everyone on our support desk is a DeepNet employee. Nobody offshore. Nobody subcontracted."

See all five services β†’

However You Want It Run, We Run It.02

Some clients hand us everything and we act as the full IT department. Some already have someone in-house and want us working alongside them. Either way, security, backup and helpdesk are included β€” not sold as extras.

Why Organizations Choose DeepNet03

Privately held, a certified B Corporation, and on a path to employee ownership. No outside investors setting revenue targets, which is why our pricing is fixed and onboarding costs nothing.

We hire engineers rather than salespeople. The engineers who design your environment are the ones who support it.

Illustration of two people discussing employee ownership and transparent pricing, representing why organizations choose DeepNet

"CSAT consistently above 99%, eNPS in the 70s, and staff tenure well above industry norm."

Find out why β†’
Managed AI Services

Not sure where AI fits in your business?

Together, we'll build an AI strategy that fits how your team actually works β€” practical, protected, and easy to understand.

Book an AI demo call

One of our AI leads will be in touch to arrange a time.

Common questions

Do you have an office in Napa?

No. Napa is covered on site from our Santa Rosa office.

What are your support hours?

6am to 6pm Pacific, staffed entirely by DeepNet employees across the United States.

Do you work with wineries?

Yes β€” around twenty wine and wine-related businesses across Napa and Sonoma, from single estates to multi-site groups running several brands.

What happens during a power shutoff?

Our helpdesk sits outside the affected area and stays available. Site-level continuity is planned per client.

Can you support systems across multiple properties?

Yes. Connectivity, identity and backup across separate estate sites is standard work for us.

Articles

Worth reading

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Case studies

Proof, not promises

Let's Talk About Your IT.

Together, we'll build an AI strategy that fits how your team actually works, practical, protected, and easy to understand.

01
What your team is already using
02
Where AI could make work easier
03
What should be protected, governed, or simplified
04
Where to start without overcomplicating it

Book an AI strategy session

One of our AI leads will be in touch to arrange a time.

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