DeepNet supports organizations across the United States. In Petaluma, we're local, with offices nearby.
Petaluma's client base leans hospitality and consumer packaged goods — businesses trading evenings and weekends, taking card payments in public-facing spaces.
A failure at 7pm on a Saturday is a revenue event, not a Monday ticket. Guest wifi and business systems should never be the same network.
"We make sure guest wifi and business systems never share a network — that's routine for us, not an upsell."
See our wine industry work →
"Everyone on our support desk is a DeepNet employee. Nobody offshore. Nobody subcontracted."
See all five services →Some clients hand us everything and we act as the full IT department. Some already have someone in-house and want us working alongside them. Either way, security, backup and helpdesk are included — not sold as extras.
Privately held, a certified B Corporation, and on a path to employee ownership. No outside investors setting revenue targets, which is why our pricing is fixed and onboarding costs nothing.
We don't hire salespeople. We hire engineers. The engineers who design your environment are the ones who support it.
.png)
"CSAT consistently above 99%, eNPS in the 70s, and staff tenure well above industry norm."
Find out why →Starting at $95/user per month · ask about our nonprofit discount
Helpdesk, devices, identity and access, continuity — included, not charged as add-ons.
Risk identification, prioritization, and a plan to close the gaps.
AI governed in the same risk domains as core IT. Claude for Teams as lead platform.
SSO, VPN, compliance packages, hosting, backup — including multi-site estate connectivity.
Planning and execution for system changes, integrations and ownership transitions.
On-site support from offices nearby, not just remote.
Together, we'll build an AI strategy that fits how your team actually works — practical, protected, and easy to understand.
One of our AI leads will be in touch to arrange a time.
No. Petaluma is covered on site from our Santa Rosa office.
6am to 6pm Pacific, staffed entirely by DeepNet employees across the United States.
Our helpdesk sits outside the affected area and stays available. Site-level continuity is planned per client.
Yes — around twenty wine and wine-related businesses across Sonoma and Napa, from single estates to multi-site groups running several brands.
Yes. Privately held, a certified B Corporation, with employee ownership on the roadmap. Not private-equity owned.
Together, we'll build an AI strategy that fits how your team actually works, practical, protected, and easy to understand.
One of our AI leads will be in touch to arrange a time.
