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πŸ‘‹ Hi, we're DeepNet

IT support in San Rafael, California

DeepNet supports organizations across the United States β€” managed IT, cybersecurity and AI, wherever you're based.

In San Rafael, we're local, with offices nearby.

$95per user / month, from
$0onboarding cost
100%US-based support staff
B Corpcertified

We Look After Both Sides of the Operation01

For consumer packaged goods companies, we support the production environment and the office environment as one job.

The two have different downtime tolerances and upgrade cycles, so we plan around that. The costly failures often happen at the handoff, which is why we cover it on purpose.

Illustration of a factory icon above a laptop icon with a warning mark in the gap between them, representing where failures happen between production and office IT systems in San Rafael

"From production through to retail and direct-to-consumer fulfillment, we look after the technology that holds it together."

See our CPG industry work β†’
Illustration of a figure connecting two office buildings to a growth dashboard, representing DeepNet's five services delivered as one connected team

"Everyone on our support desk is a DeepNet employee. Nobody offshore. Nobody subcontracted."

See all five services β†’

However You Want It Run, We Run It.02

Some clients hand us everything and we act as the full IT department. Some already have someone in-house and want us working alongside them. Either way, security, backup and helpdesk are included β€” not sold as extras.

Why Organizations Choose DeepNet03

Privately held, a certified B Corporation, and on a path to employee ownership. No outside investors setting revenue targets, which is why our pricing is fixed and onboarding costs nothing.

We don't hire salespeople. We hire engineers. The engineers who design your environment are the ones who support it.

Illustration of two people discussing employee ownership and transparent pricing, representing why organizations choose DeepNet

"CSAT consistently above 99%, eNPS in the 70s, and staff tenure well above industry norm."

Find out why β†’
Managed AI Services

Not sure where AI fits in your business?

Together, we'll build an AI strategy that fits how your team actually works β€” practical, protected, and easy to understand.

One of our AI leads will be in touch to arrange a time.

Book an AI demo call

Common questions

Do you have an office in San Rafael?

No. San Rafael is covered on site from our Berkeley office.

What are your support hours?

6am to 6pm Pacific, staffed entirely by DeepNet employees across the United States.

Do you support production and office systems together?

Yes. Consumer packaged goods is one of the industries we focus on, and we plan production and office systems together on one roadmap.

Do you handle compliance alongside production systems?

Yes β€” cybersecurity and compliance work sits on the same roadmap as the operational side, not treated separately.

Can you support systems across multiple properties?

Yes. Connectivity, identity and backup across separate sites is standard work for us.

Articles

Worth reading

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Case studies

Proof, not promises

Let's Talk About Your IT.

Together, we'll build an AI strategy that fits how your team actually works, practical, protected, and easy to understand.

01
What your team is already using
02
Where AI could make work easier
03
What should be protected, governed, or simplified
04
Where to start without overcomplicating it

Book an AI strategy session

One of our AI leads will be in touch to arrange a time.

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