πŸ‘‹ Hi, we're DeepNet

IT support in Sonoma, California

DeepNet supports organizations across the United States. In Sonoma, we're local, with offices nearby.

$95per user / month, from
$0onboarding cost
100%US-based support staff
B Corpcertified

Small Footprint, All of It Customer-Facing01

The businesses around the Plaza are compact but almost entirely public-facing β€” tasting rooms, hospitality, retail.

Point of sale and booking systems aren't back-office here, they're the business, and a bad weekend is lost revenue in real time.

Illustration of a compact storefront connected to point-of-sale and booking system icons, with foot traffic below, representing DeepNet's work with small, entirely customer-facing businesses in Sonoma

"Mobile registers standing up and coming down for an event weekend, on networks that weren't built for it β€” that's routine work for us."

See our wine industry work β†’
Illustration of a figure connecting two office buildings to a growth dashboard, representing DeepNet's five services delivered as one connected team

"Everyone on our support desk is a DeepNet employee. Nobody offshore. Nobody subcontracted."

See all five services β†’

However You Want It Run, We Run It.02

Some clients hand us everything and we act as the full IT department. Some already have someone in-house and want us working alongside them. Either way, security, backup and helpdesk are included β€” not sold as extras.

Why Organizations Choose DeepNet03

Privately held, a certified B Corporation, and on a path to employee ownership. No outside investors setting revenue targets, which is why our pricing is fixed and onboarding costs nothing.

We don't hire salespeople. We hire engineers. The engineers who design your environment are the ones who support it.

Illustration of two people discussing employee ownership and transparent pricing, representing why organizations choose DeepNet

"CSAT consistently above 99%, eNPS in the 70s, and staff tenure well above industry norm."

Find out why β†’
Managed AI Services

Not sure where AI fits in your business?

Together, we'll build an AI strategy that fits how your team actually works β€” practical, protected, and easy to understand.

One of our AI leads will be in touch to arrange a time.

Book an AI demo call

Common questions

Do you have an office in Sonoma?

No. Sonoma is covered on site from our Santa Rosa office.

What are your support hours?

6am to 6pm Pacific, staffed entirely by DeepNet employees across the United States.

What happens during a power shutoff?

Our helpdesk sits outside the affected area and stays available. Site-level continuity is planned per client.

Do you work with wineries?

Yes β€” around twenty wine and wine-related businesses across Sonoma and Napa, from single estates to multi-site groups running several brands.

Are you locally owned?

Yes. Privately held, a certified B Corporation, with employee ownership on the roadmap. Not private-equity owned.

Articles

Worth reading

←
β†’
Case studies

Proof, not promises

Let's Talk About Your IT.

Together, we'll build an AI strategy that fits how your team actually works, practical, protected, and easy to understand.

01
What your team is already using
02
Where AI could make work easier
03
What should be protected, governed, or simplified
04
Where to start without overcomplicating it

Book an AI strategy session

One of our AI leads will be in touch to arrange a time.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.